Nettalk Voice
Connection The World

Nettalk Voice

Nettalk Voice

Refund Policy

Nettalk Voice VOIP Refund Policy

Normally VoIP accounts are non-refundable. But in special cases, we entertain refunds which are limited to below conditions.

Refund dconitions:-

1. If for any reason your card or your VoIP service does not work.

2. If you have never used your Service or if your VoIP Account balance is the same as the amount recharged the last time. If the account is used for more than 10% of the initial account value, then there will be no refund. For eg: if more than $1 is used out of a card which has $10 value, then there will be NO refund. All refunds are done for wholly unused accounts and/or accounts that are used less than 10% of the account value. This is applicable to both new accounts and recharges.

3. Refund will be done if the client is not allowed to use the VOIP services in his/her country by law.

4. All refunds will be liable to payment processor charges.

5. The refund will be done to any client, ONLY if requested within 30 days of purchase.

6. Refunds will be done after deducting all charges held by the payment processor while we receive our payment. That means we refund the exact money which we received from the Payment processor in case of full refund.

7. Refund can be requested only by the person who initiated the purchase by giving purchase details. Refunds may take up to 7 working days to be processed. We have zero tolerance towards scammers.

8. Refund request can be sent from our Contact us page

Please send an e-mail to our Customer Service with an indication of the amount that you have transferred, the date on which your account has been recharged and your Account ID in order to cancel the recharge of your VoIP Account. We will send you an email confirmation and refund you the payment within 7 working days if your request complies with our Refund Policy.

Nettalkvoice

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Connecting the World!

Save up to 90% off your phone bill

Stay in touch with family & business associates
using nettalkvoice on your mobile device or PC

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Nettalk Voice

Services

Next Generation Telephony Services

Call Plans

Residential plan

Drastically reduce your communication costs with family, friends or business contacts all over the world.

Lets say your parents or friends live in the US and they have a New York (718) area code. You would choose a phone number with the same 718 area code. Now calls from them to you would be regarded as a local call, as if your were in New York. You can also call them or or any country in your plan and talk unlimited...... Fantastic huh!

Business Plan

Connect an ATA Voip device into your office PBX system, adding an international phone line to your existing phone system. You now have the money saving ability to keep intouch with your suppliers, business partners or overseas office anywhere in the world.

Make calls to 77 Countries and Talk unlimited on a flat monthly plan for just $49.99 per month.
Calling Plans

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Phone Numbers

Get your very own international phone number.

Choose from over 55 different countriesworldmap

Mobile Voip

Take your Calling Plan on the road with you. With our Android and IPhone Apps, you now have the ability to make and receive voIP phone calls via your smartphone or tablet.

Your mobile minutes are not used, so you can use your Nettalkvoice calling plan on the go, anywhere in the world using your mobile internet data service or anywhere there is a WIFI connection.Mobile Voip

Apps are available for iPhone and android smartphones and tablets. There is also a Windows and Mac version for your laptop or PC.

download-our-app

Web-to-Phone

Web-to-Phone callback service converts your website vistors into customers by creating an easy way for your visitors to contact your sales and support teams right from your website. Using a simple button on your webiste, your visitors can input a phone number and receive a phone call connecting to any destination phone number you like - the sales representative, your support call center or an after hours voicemail

web-to-phone-howto

Web-to-Phone buttons produce better conversion rates, higher average orders and increased sales. Support organizations report click-to-call buttons reduce friction in resolving issues, increasing customer satisfaction and lowering response times.

You can check out Nettalkvoice customers like Alcor Windows (alcorwindows.com) and Fetish Secretz (fetishsecretz.com), who are using Web-to-Phone Callback to provide great experiences for their users.

Sign up Now print-pdf

Auto Attendant

Press 1 for Sales, Press 2 for Marketing, Press 3 for Billing.



Click for more details:
ivrflowchart

The auto attendant brings several key features together to provide you with the peace of mind to know that your business always appears professional. Inbound calls are automatically answered and greeted with customized menu options. Callers select the correct option and are automatically routed to the correct extension.

Even if your business is small, you can create the appearance of a large company with multiple departments. Simply create extensions that route to a single location.

Services Text

Nettalk Voice

Calling Plans

Choose from one of our 5 calling plans and discover how much you can save on your home and business phone service and international long distance calling, even using your mobile. Nettalkvoice offers high-quality, VoIP termination.

300 Minutes$9.99

  • Monthly subscription
  • 14 Countries
  • 300 Minutes Outbound with Unlimited Inbound
  • (2) NORTH AMERICAN Countries USA, USA Mobile, Canada, Canada Mobile
  • (2) EUROPEAN Countries Ireland, United Kingdom
  • (2) CENTRAL & SOUTH AMERICAN Countries Brazil, Mexico
  • (6) ASIAN Countries China, China-Mobile, Hong Kong, Hong Kong-Mobile, India, India-Mobile, Singapore, Singapore-Mobile, South Korea, South Korea-Mobile, Thailand, Thailand-Mobile
  • (2) PACIFIC Countries Guam, Northern Mariana Islands

Small Business$49.99

  • Monthly subscription
  • 66 Countries
  • Unlimited Outbound and Inbound calls
  • Includes all the same countries listed in the residential plan, except the plan is sold as such when used in a small business enviroment.

Pay As You Go$0.0

  • No Monthly subscription
  • Unlimited inbound minutes
  • Call any country. See *rates page
  • A Monthly charge will be applied for the phone number associated with the account. The price for the phone number is dependent on the country the number is from
  • Funds must be added to the account balance in order to make and receive calls

Callback Service$5.00

  • Monthly subscription for the phone number associated with the callback account
  • Pay As You Go account

    funds must therefore be added to the account balance to make the account active
  • Website Click-to-Call button
  • Website Vistors enters their phone number
  • Website Vistor's phones rings
  • Your phone rings and call is connected
Services

Nettalk Voice

Calling Rates

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DestinationDial prefixPrice
Afghanistan930.2832
Afghanistan Mobile At93750.2976
Afghanistan Mobile Awcc93700.2166
Afghanistan Mobile Etisalat93780.212715
Afghanistan Mobile Mtn93760.155775
Afghanistan Mobile Others9370.203265
Afghanistan Mobile Roshan93720.26625
Albania3550.1905
Albania Mobile Amc355680.3483
Albania Mobile Eagle355670.441165
Albania Mobile Plus355660.465315
Albania Mobile Vodafone355690.130245
Algeria2130.077625
Algeria Algiers213210.07659
Algeria Fixed21360.083835
Algeria Mobile213660.3045
Algeria Mobile Djezzy213770.40305
Algeria Mobile Wataniya21350.528615
American Samoa16840.043125
American Samoa Mobile168420.043125
Andorra37650.040365
Andorra Fixed3760.02433
Andorra Mobile37630.22095
Angola Fixed2440.084525
Angola Mobile Movicell244910.08625
Angola Mobile Unitel244920.084525
Anguilla Fixed12640.145245
Antarctic Territories6722.17506
Antarctica Casey672122.13969
Antarctica Norfolk Island67212.17506
Antarctica Scott Base672112.13969
Antigua12680.20715
Argentina Bahia Blanca542910.016395
Argentina Central543530.02403
Argentina Cities542370.016395
Argentina Cordoba543580.016395
Argentina Fixed540.03657
Argentina Fixed Buenos Aires54110.00777
Argentina Fixed Buenos Merlo542200.03657
Argentina Fixed C. Rivadavia542970.03657
Argentina Fixed Concordia543450.038295
Argentina Fixed Cordoba543510.01035
Argentina Fixed Cordoba Province54350.03657
Argentina Fixed Corridor542360.021855
Argentina Fixed Jujuy543880.03657
Argentina Fixed La Plata542210.01035
Argentina Fixed Mar Del Plata542230.01035
Argentina Fixed Mendoza542610.01035
Argentina Fixed North East Nea543740.03657
Argentina Fixed Salta543870.02916
Argentina Fixed San Juan542640.022605
Argentina Fixed Santa Fe543420.01035
Argentina Fixed Santa Fe Province543470.038295
Argentina Fixed Sgo. Del Estero543850.03657
Argentina Fixed West Cuyo542650.03657
Argentina La Pampa542300.016395
Argentina Mobile5490.170115
Argentina Neuquen542990.016395
Argentina Othr Citie543360.022425
Argentina Pilar542320.016395
Argentina Resistencia543620.016395
Argentina Rosario543410.016395
Argentina Tucuman543810.01863
Argentina Zarate543480.016395
Armenia374490.314145
Armenia Fixed3740.21435
Armenia Fixed Non Geographical374600.21435
Armenia Fixed Yerevan374100.20658
Armenia Mobile37490.21435
Armenia Mobile Beeline374430.3087
Armenia Mobile Nagoni374970.21585
Armenia Mobile Orange374410.2775
Armenia Mobile Viva Cell374770.3165
Armenia N Karabakh374470.21585
Armenia Ucom374110.14835
Aruba2970.126795
Aruba Fixed Fixed29790.126795
Aruba Mobile Digicel297730.2727
Aruba Mobile Setar Gsm297560.28515
Aruba Mobile Setar Tdma297990.2874
Aruba Other297960.23337
Ascension Isl2471.89365
Australia Adelaide618700.018285
Australia Brisbane61730.01725
Australia Canberra612610.01725
Australia Fixed610.01812
Australia Fixed Christmas Island618910.01812
Australia Fixed Sydney61270.01743
Australia Melbourne61380.018975
Australia Mobile6110.01812
Australia Mobile Optus614010.069
Australia Mobile Satellite61130.0345
Australia Perth61860.01725
Austria435010.012765
Austria Fixed430.012255
Austria Fixed Vienna4310.01191
Austria Mobile H3g436600.025365
Austria Mobile Mobilkom436640.025365
Austria Mobile Orange436810.026055
Austria Mobile Tmobile436500.025365
Austria Other436770.01698
Azerbaijan Fixed9940.2802
Azerbaijan Fixed Baku994120.2802
Azerbaijan Mobile Azercell994500.4299
Azerbaijan Mobile Azerfon994700.436365
Azerbaijan Mobile Bakcell994550.44625
Azerbaijan Mobile Cdma994440.4356
Azerbaijan Mobile Nakchivan994600.44625


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Nettalk Voice

Products

  Code Details Products Price Order
1 HT-502

Grandstream HandyTone 502

It features 2 FXS telephone port, dual 10M/100Mbps network ports- (Built-in Router WAN/LAN)



The Grandstream HandyTone 502 is the next generation of powerful, affordable, high quality and manageable IP telephony ATA/IAD for residential users and road-warriors. The HT502 is based on SIP standard and interoperable with most 3rd party SIP compliant devices and software.



 $75.00
2 GXP-1200

Grandstream GXP-1200

The GXP1200 is a very affordable 2-line entry-level SIP phone that delivers excellent sound quality and advanced feature set.



Delivers excellent sound quality and advanced feature set. The GXP1200 supports traditional telephony features such as caller id, call waiting, mute, park, hold, transfer and voicemail as well as advanced enterprise features such as 2 independent SIP accounts, multi-language support, 3-way conferencing, and custom ring-tones for distinctive call handling.



 $89.50
3 GXP2000

Grandstream GXP-2000

Enterprise phone features 4 lines and two Ethernet ports



Feature rich, easy to use, supports integrated power-over-Ethernet and is competitively priced. Expandable, secure and easy to manage, the GXP2000 offers superior audio quality, 4 individual SIP accounts, 7 programmable keys, visual message indicator, full duplex hands-free speakerphone, dual 10M/100Mbps Ethernet ports, intuitive user interfaces, large back-lit graphical LCD display with support for multiple languages, security and privacy protection, screen content customization using XML, automated phone book synchronization with directory server using XML, as well as broad interoperability with most 3rd party SIP products. The GXP2000 is an ideal IP phone for both the small business and the enterprise customer.



 $87.50
4 GXP-2010

Grandstream GXP-2010

4 lines, 18 programmable keys, 3 dynamic context-sensitive XML soft keys, dual switched 10M/100Mbps auto-sensing Ethernet ports with integrated PoE, and a large high-resolution backlit LCD display.



The new GXP2010 Key System IP phone has a new sleek design and delivers excellent call quality and enterprise grade feature set that includes advanced XML capabilities, multi-party conferencing, multi-language support, presence and BLF (busy lamp field), security protection, automated provisioning, and broad compatibility with leading SIP platforms. The GXP2010 offers 4 lines, 18 programmable keys, 3 dynamic context-sensitive XML soft keys, dual switched 10M/100Mbps auto-sensing Ethernet ports with integrated PoE, and a large high-resolution backlit LCD display. As with all models in the GXP Series, this model supports comprehensive voice codecs and SRTP



 $145.50
5 GXP-2020

Grandstream GXP-2020

Executive 6-line IP Phone offers powerful features, 4 XML programmable soft keys, 13 call appearances, integrated PoE, and a new sophisticated design.



The GXP2020 Enterprise SIP phone's new design and enhanced features address the need for an elegant IP handset solution for the executive office at a highly competitive price. The GXP2020 provides excellent voice clarity, a comprehensive set of advanced call features, multi-language support, security protection, automated provisioning, and broad compatibility with leading SIP platforms. The GXP2020 features 6 lines, 7 programmable keys, 4 dynamic context-sensitive soft keys, dual switched 10M/100Mbps auto-sensing Ethernet ports with integrated PoE, a backlit 320x160 high resolution graphic LCD with multi-level grey scales, SRTP and TLS (pending) for privacy protection, as well as secure and automated provisioning for mass deployment. The GXP2020 is the second phone in the GXP Enterprise SIP Phone portfolio. It is ideal for both the executive office and advanced enterprise users.



$140.00
6 GXV-300

Grandstream GXV-3000

Grandstream IP video phone based on the SIP and H.264 standards.



The GXV3000 IP video phone is an easy and affordable way of communicating face-to-face over any distance. It is ideal for any multi-media communication environment, the virtual office and all IP video communications for business or residential users.



Features

Support SIP 2.0, Support dual 10M/100M auto-sensing Ethernet ports configurable to operate under either switch or router mode. Powerful video DSP with advanced adaptive jitter control and packet loss concealment technology to ensure superb audio and video quality. Support advanced H.264 base line real-time video codec (at CIF or QVGA resolution and up to 30 frames/second) Support popular voice features including 3 line indicators, full-duplex hands free speaker phone, 3-way conference, etc Support advanced video features including: - High quality 5.6-inch TFTP color LCD panel 2 dimensionally rotable and camera tiltable to allow virtually all viewing angles - Advanced VGA resolution CMOS camera sensor - Anti-flickering - Auto focus and auto exposure - Zoom - PIP (Picture-in-Picture) - Audio mute and camera block (for privacy) - Still picture capture/store/send (VGA Resolution) Support 2 USB (2.0) host ports, 1 audio and 1 video output jack and headset jack Support device configuration via LCD, Web browser or central secure configuration file



 $245.00
           

Mettalk Voice

Call Features

Call Features

  • FREE Voicemail
  • FREE Speed Dialing
  • FREE Caller ID.
  • FREE Call Transfer.
  • FREE Call Return.*69
  • FREE Caller ID Block
  • FREE Repeat Dialing
  • FREE Do Not Disturb
  • FREE 3-Way calling
    •

Advance Call Features

  • FREE Unlimited Incoming.
  • FREE Web Based Feature Management.
  • FREE Remote Feature Management
  • FREE Enhanced Call forwarding.*
  • FREE Detailed Call Log.*
  • FREE Selection of area codes
  • FREE Downloadable Call Log
  • FREE *0 Announce Account Balance(Money)
  • FREE *2 Announce Account Balance(Minutes)
    •
# Call Features
*0 Announces Money Balance on Account
*2 Announces Minute Balance on Account
*30 Block Caller ID (for all subsequent calls)
*31 Send Caller ID (for all subsequent calls)
*47
Direct IP Calling. Dial "*47" + "IP address". No dial tone is played in the middle. Detail see Direct IP Calling section on page 12.
*50 Disable Call Waiting (for all subsequent calls)
*51 Enable Call Waiting (for all subsequent calls)

Alerts the user of an incomming call while participating in another call, and allows the user to switch back and forth. This is most common on a single line telephone in residential or small business settings, as a multi-line phone system provides the same functionality and more.

When the phone is being used and a second call comes in, the user hears a beep alerting them to the new call. The user can ignore the call, or switch over to it. In most cases, the user would hit the Flash button, or very quickly press and release the on-hook switch. This will switch to the new call, leaving the original caller on hold.

The user can now use the same method to switch back and forth between the two calls. If the currently connected conversation is complete, and the user hangs up, the phone will ring to signal the user that the other caller is still waiting. When the phone is picked up, it will be connected to the remaining conversation.

Depending upon the equipment and service being used, Caller ID may work as well. In this case, the caller hears the beep signaling the second incoming call, and the name and/or number is displayed on a caller ID interface.
*67 Block Caller ID (per call). Dial "*67" + " number ". No dial tone is played in the middle.
*82 Send Caller ID (per call). Dial "*82" + " number ". No dial tone is played in the middle.
*69 Call Return Service: Dial *69 and the phone will dial the last incoming phone number received.
*70 Disable Call Waiting (per call). Dial "*70" + " number ". No dial tone is played in the middle.
*71 Enable Call Waiting (per call). Dial "*71" + " number ". No dial tone is played in the middle.
*72 Unconditional Call Forward: Dial "*72" and then the forwarding number followed by "#". Wait for dial tone and hang up. (dial tone indicates successful forward)
*73 Cancel Unconditional Call Forward. To cancel "Unconditional Call Forward", dial "*73", wait for dial tone, then hang up.
*74 Enable Paging Call: Dial "*74" and then the destination phone number you want to page.
*78 Enable Do Not Disturb (DND): When enabled all incoming calls are rejected.
*79 Disable Do Not Disturb (DND): When disabled, incoming calls are accepted.
*87 Blind Transfer
*90 Busy Call Forward: Dial "*90" and then the forwarding number followed by "#". Wait for dial tone then hang up.
*91 Cancel Busy Call Forward. To cancel "Busy Call Forward", dial "*91", wait for dial tone, then hang up.
*92 Delayed Call Forward. Dial "*92" and then the forwarding number followed by "#". Wait for dial tone then hang up.
*93 Cancel Delayed Call Forward. To cancel Delayed Call Forward, dial "*93", wait for dial tone, then hang up.
# Pressing pound sign will serve as Re-Dial key.

# Call Features
Free 3-way Calling With Nettalk Voice 3 Way Calling you communicate the way you want when you want. It's free with every Nettalk Voice account and easy to use.

Setting up a 3 Way Call couldn't be easier. Dial your first party normally. Then just press the Flash Button or Switch Hook on your phone and dial the second party. Press Flash or Switch Hook again, and you're all connected. It's as simple as that!

Nettalk Voice lets you connect 3 parties anywhere on Earth. Dial Newark, Nairobi, or next door. Nettalk Voice connects you all with ease.

For billing purposes, we treat a 3 Way Call as two separate calls that happen at the same time. So let's say you call a friend in Connecticut, then dial in a pal in Florida. Because your calls are , this 3 Way Call costs you nothing extra. The same is true for pals in Canada.

What if your pals are in London? Any call outside of the US or Canada is billed incrementally based on that area's rate. In this case you would still be responsible for paying the calls charges to London, but there would be no extra fees for making the 3 Way Call.

Like any other calls you make with Nettalk Voice, you can always review your dialing records online in your web account. Each call will show up separately and the number of minutes used to each party will display in a separate row. So you'll always be in control, 24 hours a day, 365 days a year.
Free Repeat Dialing When a number is busy, the repeat dial feature, when activated, will continue to redial until the call is completed. To activate repeat dial, dial 5 and hang up when you get a beep tone signal. Nettalk Voice will ring you back when the number you are calling is available. You may continue to make other calls in the interim.
Flash/Hook
Toggles between active call and incoming call (call waiting tone). If not in conversation, flash/hook will switch to a new channel for a new call.

Nettalk Voice

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Nettalk Voice

Available Country Codes

1. US & CANADA 2. CARIBBEAN
3. UK & EUROPE 4. MIDDLE EAST
5. ASIA / PACIFIC 6. CALL US FOR TOLL-FREE NUMBERS


Please pay attention to the amount of free incoming minutes included into the phone number monthly price. Some blocks of numbers include 2000-3000 free incoming minutes per month, but some does not. If you are looking for a Toll free, US or Canadian number in a particular rate center and the number is not shown in the list, contact us to check the numbers availability with our other offline carriers.

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